Processing and Special Programs
The role of the Processing and Special Programs unit is to provide escalated guidance to students and families via our counseling team. Students are assigned to a counselor based on their last name as listed in the Counseling Alpha Assignment below. Students may reach out to their assigned counselor via Message Center for escalated guidance. This unit also manages aspects of financial aid such as reviewing taxes, appeals, special circumstances, and loan eligibility.
Carla Rutledge
Senior Assistant Director
Anh Vuong
Senior Counseling Supervisor
Scarlett Upshaw
Counseling Supervisor
Violet Banks
Document Management Supervisor
Ruben Garcia
Senior Counselor
Counseling Alpha Assignment
A-DOR
Zoey Zhen
Counselor
Counseling Alpha Assignment
DOS-HAN
Norma Toledo
Counselor
Counseling Alpha Assignment
HAO-KIM
Elizabeth Barrios
Counselor
Counseling Alpha Assignment
KIN-MAR
Jessica Maldonado
Counselor
Counseling Alpha Assignment
MAS-PAR
Christopher Fragoso
Senior Counselor
Counseling Alpha Assignment
PAS-TOL
Kayla Hudson
Counselor
Counseling Alpha Assignment
TOM-Z
Customer Service and Communications
The role of the Customer Service unit is to provide excellent customer service to our students via our walk-in service counter, our phone lines, as well as electronically through the financial aid email system. This unit also reviews revisions to student accounts such as housing changes and budget add-on requests.
Jennifer Fernandez
Senior Assistant Director
Maria Sanchez, M.Ed.
Communications and Outreach Coordinator
Antonio Vega, FAAC®
Peer Advisor Program Supervisor
Christian Jordan
Outreach Specialist
Luis Gomez
Advisor
Victoria Morales
Advisor
Scholarships
The role of the Scholarships unit is to award campus scholarships and act as liaisons for departmental and private scholarships.
Tamara Tsang
Scholarships Program & Database Manager
Natalie Melgoza
Scholarships Advisor
Compliance & Training
The role of the Compliance unit is to ensure that Financial Aid and Scholarships is operating in accordance to the guidelines set forth by university and federal policies. The compliance unit also reviews compliance-related topics such as student satisfactory academic progress, withdrawals, and eligibility determinations.
Nancy Garcia, MBA, FAAC®
Senior Assistant Director
Gustavo Alberto Sanchez, M.Ed.
Assistant Director of Training
Cynthia Mancilla
Lead Compliance Officer
Justin Ko
NCAA Compliance Officer
Andrea Renteria
Compliance Officer
Gary Sanati, FAAC®
Compliance Officer
Federal and State Programs
The role of the Federal and State Programs is to review and confirm student eligibility for each program including reconciliation for all awards with the California Student Aid Commission (CSAC) and federal databases. The unit also completes processes for the Federal Work Study program.
Sandra Machuca
Assistant Director
Uzziel Sanchez
Program Specialist
Sandra Sanchez
Program Specialist
Stephany De Leon Rosales
Program Specialist
Fiscal Operations Unit
The role of the Fiscal Operations unit is to provide broad oversight of all federal, state, institutional, and private awards managed by the office. This includes financial aid disbursements to students, reconciliation of student aid programs along with year-end reporting to all agencies as it relates to financial aid.
Elizabeth Paniagua
Senior Financial Analyst
Venét Jones
Fund Manager
Eileen Preciado
Fund Manager
Data and Systems Unit
The role of the Data and Systems unit is managing the technology, data, and processes that support financial aid operations. This unit ensures that financial aid systems function efficiently and accurately and is involved in data reporting.
Morgan Quijano
Director of Data and Systems
Kyle Catino
Interim Assistant Director
Aviral Sah
Business and Systems Analyst
Management
The Management Team is responsible for the oversight of the daily operations in UCLA Financial Aid and Scholarships.
Marvin Smith, FAAC®
Executive Director of Financial Aid and Scholarships
Ina Sotomayor
Director of Financial Aid and Scholarships
Morgan Quijano
Director of Data and Systems
Carla Rutledge
Senior Assistant Director of Processing and Special Programs
Nancy Garcia, MBA, FAAC®
Senior Assistant Director of Compliance & Training
Jennifer Fernandez
Senior Assistant Director of Customer Service and Communications
Kyle Catino
Interim Assistant Director of Data and Systems
Gustavo Alberto Sanchez, M.Ed.
Assistant Director of Training
Theda Gill
Office Manager
Diane Vu
Business Office Assistant